Why firms ask
A firm holds identification documents, financials, medical reports and correspondence under privilege. Pasting any of it into a hosted assistant is a conversation nobody wants to have with a client — or with the Law Society. The alternative is not abstaining from AI; it is running it on premises.
The jobs it takes on
- Search across the matter. Prior correspondence, the contract, the file notes and the costs agreement, answered with the document it came from.
- File notes and letters in your house style, from dictation rather than a blank precedent. In the standard local setup, recording conversion and transcription run on the appliance.
- Contracts for sale and conveyancing workflows supported by the legal pack: intake, costs disclosure, client identification, settlement checks — with the current authority always winning over the pack.
- Meetings to action. A client conference becomes a summary, advice points and follow-ups with owners and dates.
- Standing jobs. A morning list of matters with approaching dates, prepared before anyone signs in.
Where the industry knowledge comes in
The legal and conveyancing pack carries Australian terminology, NSW-specific material where the state changes the answer, templates and escalation rules. It tells the Harness when to stop and hand the question to the solicitor. How the packs work is documented.
What stays on the appliance
In the standard setup, everything. Web research, a practice-management integration, remote support and updates are separately enabled exceptions, named in the quote and the configuration record. The security page states the boundary precisely.
Practical fit
A sole practitioner lands on the Micro or Compact; a firm of three to ten usually on the Office or Practice tier. See what each starting price includes, or bring one matter's worth of paperwork and we will show you the system working through it.
Book a 20-minute walkthrough and judge it on your own documents.